PT EN

Privacy Policy

Last updated: February 2026

1. Data Controller

UFG — Fisioterapia Avançada, located at Rua Rei Ramiro, 1358 B, Vila Nova de Gaia, is the entity responsible for processing personal data collected through this website and the services provided.

2. Personal Data Collected

In the course of our activity, we may collect the following data:

  • Full name
  • Phone number
  • Email address
  • Address (when applicable)
  • Health data relevant to physiotherapy treatment

3. Purpose of Processing

Your personal data is processed for the following purposes:

  • Provision of physiotherapy services
  • Appointment booking and management
  • Communication related to treatments
  • Compliance with legal obligations
  • Billing and accounting

4. Legal Basis

The processing of your personal data is based on:

  • Performance of a service contract
  • Data subject's consent (when applicable)
  • Compliance with legal obligations
  • Legitimate interest in clinic management

5. Data Retention

Personal data is retained for the period necessary to fulfil the purposes for which it was collected, namely:

  • Clinical data: 5 years after last contact, as per applicable legislation
  • Billing data: 10 years, as per tax obligations

6. Data Subject Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to access your data
  • Right to rectify incorrect data
  • Right to erasure (when applicable)
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise your rights, contact us via the email or phone available on the contact page.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

8. Complaints

If you believe that the processing of your personal data violates applicable legislation, you have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD).

9. Contact

For questions related to data protection, contact us:

UFG — Fisioterapia Avançada
Rua Rei Ramiro, 1358 B
4400-282 Vila Nova de Gaia
Phone: 917 125 992